My life in the call center, so far...

I could never know why it's so hard for me to keep on writing, let alone write itself. I've been so swamped at work these past few weeks that I often say it's an actual accomplishment for me that I'm still able to write anything.

So, after enduring several days of taking the pain ride, the unthinkable came: I was finally transferred to the UK account, which, for those who aren't schooled in the ways of the telecommunications industry, is an account where you absolutely take no voice calls whatsoever, just texting your customers and all that shit. And, contrary to popular belief, you actually enjoy higher pay, and you learn something everyday, since this shit is beyond just fucking directory assistance, you can be asked anything that the customer thinks in his head right now, like "Why is life so unfair?" or "I'm lost in London, where's the nearest tube station?", and "Who created the cartoon named SuperTed?"

The thing is, the moment I was transferred to a 3-week training session (where my trainers are all crackers), I felt that I missed taking calls and picking fights with irate callers. Whatever free time I have is spent prowling the call floor as if I'm a ghost, looking for friends and TMs still stuck in DA, and annoying the hell out of them, often to the point that I can get a CA for it.

And somehow I find it hard to go home, since my new shift is now at 2PM-10PM, and at 10PM, going home is a matter of preparing your balls for the worst: going toe to toe with persons of evil intent. So I decide to sleep the night out in the company, at least until the morning, when I'll take the pain ride home.

And that's because I have a huge investment in my pocket. What is that 'investment', you ask? A new cellphone, which, without exposing its actual value, I paid an arm and leg for, or funded through blood, sweat, tears, and resisting the temptation to take VTOs. And now, I'm down to my last buck. Here I am, hoping to survive before the next payout while listening to anything and everything that has Kurt Cobain's name on it.

And, why the repeated mentions of grunge music? Well, again, that's another post to discuss. But this time, I'll write it right after this one, so I could go another week without being bugged by the thought of not writing another post.